Warranty Conditions

Raymin offers a warranty to the original purchaser from an authorized retailer.


Your Raymin product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of 12 months from the date of purchase (“Warranty Period”) and only valid in Malaysia.

• Upon completion of the online registration of Limited Warranty for certain Product, the Warranty Period ranges between 12 to 36 months (subject to each of the Product’s entitlement and revision by Raymin from time to time without further notice).


In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.


During the warranty period you will receive a replacement product from the retailer if available.


Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.


In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

Exclusion of Warranty

  1. Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
  2. Incompatibility with other hardware/software not defined as minimum system requirements.
  3. Accessories such as batteries and fuses.